Descriptions

Analog Phones and Devices		Our systems work with your existing phones, fax, modems and answering machines. By using existing equipment you can save money by not having to purchase proprietary equipment.

Auto Attendant		Greet callers with up to 9 user configurable self recorded messages to offer touch tone choices and connect callers to the appropriate extensions. It's like having your own receptionist.

Auto Fax Detection		Automatically route faxes to your fax machine without having a dedicated fax line.

Call Back / Call Bridge		TalkSwitch's Call Back / Call Bridge features gives you access to your office-based long distance savings plan from anywhere around the world. Let's your long distance savings plan travel with you.

Call Cascade		TalkSwitch can perform a series of actions based on a Local, Remote, or Ring Group Extension being Busy, Not Answered, Screened, or has Do Not Disturb engaged. With Call Cascade, TalkSwitch can make several attempts to locate you before sending the caller to voicemail.

Call Conference		Conference up to 3 parties together on the same call.

Call Forwarding		Allows you to have calls forwarded, either manually or automatically, to any local or remote extension, to a ring group, or voice mailbox. TalkSwitch pro-actively keeps you in contact with your clients. This reduces telephone/voicemail tag.

Call Hold, Transfer		Hold calls from any extension with music or advertising-on-hold. Transfer calls to local or remote extensions, ring groups, or voicemail. TalkSwitch provides seamless professional management of incoming calls and connects your office to your cell phone.

Call Park		Use in conjunction with the PA to locate appropriate employee(s) in all areas of the office. Retrieve parked calls from any Local Extension. More >>

Call Queue		Provides the caller with an option to leave a message, remain on hold, or return to the Auto Attendant, should your extension be temporarily unavailable. Allows employees to manage multiple inbound calls. >>

Call Screen		Records a caller's name, then plays it back to the recipient who can either accept or redirect the call. Helps you better manage your time by allowing you to screen for important clients.

Caller ID		TalkSwitch supports three levels of phone company Caller ID Class 1 – number only Class 2 – name and number Class 3 – visual caller ID

Customer Installable		TalkSwitch comes with easy-to-use Windows 95/98ME 2000/XPsoftware for trouble free do-it-yourself system administration. Perform changes without expensive technician visits or salaried support staff. more*No USB support on 2000 or XP.

Dial-by-Name Directory		Dial-by-Name directory lets callers quickly find their party by entering the letters of their last name instead of their numeric extension.

Distinctive Ring		Callers can have more than one telephone number to reach the same line. TalkSwitch can handle Distinctive Ring calls in a different manner than the main number. TalkSwitch can save you money by using the Distinctive Ring service instead of adding additional lines to handle different types of inbound calls.

Ethernet Connection (TalkSwitch 48-CA and 48-CVA only)		For connecting units together over a LAN.

Flash Upgradeable		Update TalkSwitch's feature set with free software upgrade downloads. Allows you to keep TalkSwitch up to date with the latest enhancements.

Intercom		Place calls from any extension to any other extension. Pick up calls from extensions other than your own.

Management		Manage locally or remotely via Serial or USB ports, or ethernet.

Mode Scheduling		Handle incoming calls according to configurations that are based on time-of-day and day-of-week Mode Scheduling. TalkSwitch can professionally handle calls both during and after regular business hours. It is there for you 24 hours a day!

Music on Hold		Play music or announcements while your clients are on hold, queued or being transferred. Create professional music-on-hold with Onhold Network. You control what your clients hear - radio, CD's, even custom messages created by you.

Network (TalkSwitch 48-CA and 48-CVA only)		Modularly expandable via the LAN. With TalkSwitch you can network up to four systems anywhere in your office space via the LAN. Expand to 16 incoming lines with 32 local and 32 remote extensions. Each additional unit also provides more voicemail boxes, Call Back lines etc. - Perfect for the growing office.

Remote Extensions		With TalkSwitch's Remote Extensions, any phone, anywhere—mobile, corded or cordless, can be added as an extension of your system. Integrate mobile and teleworkers, stay connected anywhere, and give your customers one single number to contact you. More >>

Ring Groups		A group of Local Extensions that ring in unison. With the use of different ring cadences you can assign the same extension(s) to different departments

Voicemail		Includes a fully featured voicemail system with 22 (TalkSwitch 24-CA) or 26 (TalkSwitch 48-CA and TalkSwitch 48-CVA) voice mailboxes and 25 minutes of voicemail memory. Built-in voicemail saves you having to purchase phone company voicemail, and it’s centralized, so you don’t have to check different mailboxes for cell and office voicemail.

Voicemail Memory Upgrade		TalkSwitch can be upgraded with an additional one half hour, 1 hour, 2 hours or 4½ hours of voicemail memory using the TalkSwitch memory cards. Now you can have extra time for Voicemail, Announcements, and Auto Attendants. M

VoIP Calling (TalkSwitch 48-CVA only)		Place branch-to-branch long-distance calls over the Internet and access service providers’ Internet-based services with built-in VoIP turnks.